Shipping Policy

Grime 2 Prime Auto Detailing
Effective Date: 05/10/2025
Website: www.grime2prime.com

1. Overview

This Shipping Policy explains how we handle and deliver any physical products purchased through our website (e.g., detailing products, merchandise, or gift cards). We are committed to shipping your order in a timely, secure, and transparent manner, in accordance with Colorado, U.S. federal, and international commerce laws.

2. Order Processing Time

Orders are processed Monday through Friday, excluding holidays.
Please allow 1–3 business days for order processing before shipment.
If an item is out of stock or delayed, we will notify you via email with updated delivery expectations.

3. Shipping Locations

We currently offer shipping:

Nationwide (United States)
International shipping to select countries

We do not deliver to P.O. Boxes, military addresses (APO/FPO/DPO), or restricted delivery areas without prior approval.

4. Shipping Rates and Delivery Times

Shipping costs are calculated at checkout and depend on weight, destination, and shipping method selected. Estimated delivery times:

Shipping MethodEstimated Delivery TimeCost

Standard (US)3–7 business daysCalculated at checkout

Expedited (US)1–3 business daysVaries

International Shipping7–21 business daysVaries by location

We partner with reputable carriers such as USPS, UPS, and FedEx.

5. Order Tracking

Once shipped, you will receive an email with a tracking number. If you do not receive tracking info within 3 business days of placing your order, please contact us at grime2primeautodetailing@gmail.com.

6. Shipping Liability

Once an item leaves our facility, it becomes the responsibility of the shipping carrier.
We are not liable for delays due to carrier issues, weather, or customs processing.
If your package is lost or damaged in transit, please contact us. We will work with the carrier and offer a replacement or refund per carrier investigation outcome.

7. Customs, Duties & International Taxes

For international orders:

Buyers are responsible for customs duties, VAT, and import taxes imposed by their country.
We declare the correct value of goods on customs forms in accordance with U.S. export law.
Delays at customs are beyond our control.

8. Compliance with Colorado Law

We adhere to the Colorado Consumer Protection Act (CCPA), including timely delivery, honest advertising, and full disclosure of shipping practices. If your product is not delivered within the promised timeframe, you may be eligible for a refund or reshipment.

9. Federal and International Compliance

This Shipping Policy also complies with:

U.S. FTC eCommerce Guidelines
The Uniform Commercial Code (UCC) regarding goods in transit
International eCommerce Best Practices aligned with GDPR for order tracking transparency and customer communication.

10. Contact Information

📧 Email: grime2primeautodetailing@gmail.com
🌐 Website: www.grime2prime.com
📍 Business Location: Colorado, United States

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